UploadArticle.au • Legal

Terms and Conditions

Last updated: March 2026

These Terms and Conditions (“Terms”) govern your access to and use of UploadArticle.au (the “Website”) and any services provided by UploadArticle.au (“we”, “us”, “our”). By accessing the Website, requesting a quote, placing an order, or using our services, you agree to these Terms.

1) Definitions

• Client means the person or business purchasing or requesting our services.
• Services means SEO, Local SEO, PPC management, website design, content writing, social media marketing, Magento development, digital marketing, consulting, and any related deliverables we provide.
• Deliverables means any work output provided to you, such as content, designs, documents, audits, reports, or campaign assets.
• Third-Party Platforms means tools and services not controlled by us (e.g., Google, Meta, hosting providers, analytics tools, plugins).

2) Eligibility and Use of the Website

You agree to use the Website lawfully and not to misuse it. This includes not attempting to breach security, interfere with normal operation, or use the Website to distribute harmful content. We may suspend or restrict access where we reasonably believe misuse has occurred.

3) Scope of Services

Our Services may be provided as one-off projects, ongoing retainers, or fixed-scope packages. The specific scope, inclusions, timelines, and pricing will be set out in a proposal, quote, statement of work, email confirmation, or invoice (“Service Agreement”). If there is a conflict between these Terms and a Service Agreement, the Service Agreement will take priority for that engagement.

Unless expressly stated, our Services do not include hosting, domain registration, premium plugin licensing, legal compliance audits, tax advice, or any work outside the agreed scope. Additional work may require a separate quote.

4) Client Responsibilities

To deliver Services effectively, you agree to:

• Provide accurate business information, approvals, access credentials, and materials required to complete the work.
• Review and approve deliverables in a timely manner (delays may impact timelines).
• Ensure you have the rights to provide any materials you ask us to use (logos, images, copy, customer data).
• Maintain your own backups of your website/data unless we explicitly agree to manage backups.

5) Accounts, Access, and Security

If our work requires access to your website, analytics, advertising accounts, or tools, you agree to provide access in a secure manner. You remain responsible for keeping your credentials safe. Where possible, we recommend role-based access rather than sharing passwords.

6) Fees, Payments, and Invoicing

Fees will be as agreed in your Service Agreement or invoice. Unless otherwise stated in writing, payment is due according to the invoice terms. We may pause Services if invoices are overdue until payment is received.

You are responsible for any bank fees or third-party payment fees. We may charge reasonable costs associated with debt recovery where permitted by law.

7) Changes, Revisions, and Out-of-Scope Work

We include a reasonable number of revisions for deliverables as described in your Service Agreement. Requests that materially change scope, require new research/strategy, or introduce additional deliverables may be treated as out-of-scope and billed separately.

8) Cancellations and Termination

You may cancel an ongoing service by giving written notice in accordance with your Service Agreement. Any work completed up to the cancellation date remains payable.

We may suspend or terminate Services if you breach these Terms, fail to pay invoices, or if we reasonably believe continuing the engagement may expose us to risk (including misuse of accounts, fraud, or illegal content). Where practical, we will provide notice and an opportunity to remedy the breach.

9) Intellectual Property

Unless otherwise agreed in writing:

• You retain ownership of any materials you provide to us.
• Upon full payment, you receive a licence to use the deliverables created for you for their intended purpose (e.g., website content, marketing assets).
• We retain ownership of our pre-existing materials, processes, templates, know-how, and tools used to provide Services.

We may showcase non-confidential work in our portfolio (e.g., case studies, screenshots, summaries) unless you request in writing that we do not.

10) Third-Party Platforms and Dependencies

We may use Third-Party Platforms to deliver Services (e.g., Google Search Console, Analytics, Ads, social platforms, SEO tools, plugins). These platforms are outside our control and may change features, algorithms, pricing, policies, or availability at any time. You acknowledge that outcomes can be affected by factors outside our control.

11) SEO and Marketing Disclaimer

SEO and digital marketing results are not guaranteed. Rankings, traffic, and lead outcomes depend on multiple variables including competition, website history, technical constraints, budgets, seasonality, and platform algorithm updates. We commit to best-practice strategy and professional execution, but we cannot guarantee specific rankings, revenue, or performance metrics unless explicitly stated in writing.

12) Limitation of Liability

To the maximum extent permitted by law, we exclude all implied warranties and conditions not expressly set out in these Terms. We are not liable for indirect, consequential, or special loss (including loss of profit, revenue, business, goodwill, or data) arising out of or related to your use of the Website or Services.

To the extent permitted by law, our total liability for any claim relating to the Services (including negligence) is limited to the fees you paid to us for the relevant Services related to the claim.

13) Indemnity

You agree to indemnify us against losses, claims, damages, and reasonable expenses arising from your breach of these Terms, misuse of the Services, or infringement of third-party rights through materials you provide or instructions you request.

14) Confidentiality

Both parties agree to keep confidential any non-public business information shared during the engagement, except where disclosure is required by law or necessary to deliver the Services (e.g., to third-party providers you authorise).

15) Privacy

Our collection and use of personal information is governed by our Privacy Policy. By using our Website or Services, you consent to our handling of information in accordance with that policy.

16) Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised “Last updated” date. Your continued use of the Website or Services after an update indicates acceptance of the revised Terms.

17) Governing Law

These Terms are governed by the laws of Australia. You submit to the jurisdiction of the courts of Australia for any disputes.

18) Contact

If you have questions about these Terms, please contact us via the Contact page.